Our offer

Debt collection

Coface Debt Collection services perform in a short time frame and with minimum costs, ensuring a higher return


  • Local and international B2B debt collection
  • Both pre-legal and legal collection possible
  • Focus on your core activities
  • Close contact with debtors through physical presence of Coface correspondents in all CEE countries
Debt Collection is a key aspect of credit risk management.

Coface concentrates on these time-consuming and frustrating procedures. This allows companies to focus on their core activities. Moreover, the involvement of a third party accelerates the collection process. We therefore help to lower risk, increase liquidity, improve cash flow and return on capital employed, which leads to an enhanced credit assessment for our clients.


Flexible and adaptable, since Coface offers:

  • Local and international B2B collection of undisputed debts
  • Collection workflows adapted to debt, debtor and customer characteristics
  • Order placement, monitoring of collection steps, status reports and statistics online via DCON

Acceleration of the collection process through:

  • Legal advise and actions by specialised in-house or partner attorneys
  • An efficient automated recovery management system for collection of low amount debts
  • Electronic exchange between our clients’ systems and DCON for large volumes of data

The standard collection measures include reminder service, telephone intervention, personal visits and payment schedule negotiations.

DCON - a database of over 500,000 debt collection cases

Our experts are supported by our online debt collection database (DCON), and by up-to-date information from our information database (ICON) covering more than 12 million companies in CEE.


As an online user, our clients enjoy a number of advantages:   

  • Order placement, status reports and statistics via ICON
  • Overview over case portfolio handled by Coface Central Europe offices
  • Online monitoring of collection steps (reminder service, telephone intervention, personal visits and payment schedule negotiations)
  • Direct communication with Coface Central Europe case workers
  • Electronic exchange between your systems and our online collection database for large volumes of data


For more detailed information please contact us:


Head of debt collection department Mr. Kaspars KLEINS


T + 371 67847632

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